Customer Service

Business Coaching Corporate Strategy Customer Service Digital Transformation Financial Strategy key performance indicators (KPI)Management Consultants Management Consultants in Jamaica

How Amazon’s Business Model Can Inspire SMEs to Scale and Innovate

March 21, 2025by Dr Dawkins Brown

Amazon’s journey from an online bookstore to a $638 billion revenue giant offers valuable lessons for small and medium-sized enterprises (SMEs) looking to scale and innovate. Its success is rooted in diversification, technology adoption, customer-centricity, and operational efficiency. For SMEs, understanding and applying these strategies can accelerate growth and enhance competitiveness in an evolving digital...

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Dawgen Global Financial Module for Salon Success

January 5, 2025by Dr Dawkins Brown

Dawgen Global’s Financial Module for Salon Success is a transformative framework tailored to salon businesses aiming to optimize operations, enhance financial planning, and drive sustainable growth. Designed with the unique challenges and opportunities of the beauty industry in mind, this methodology combines state-of-the-art financial modeling with actionable insights to empower salon owners. By addressing every...

accountants and auditors Business Valuation compliance audit compliancy audit Corporate Strategy Customer Service Cybersecurity Services key performance indicators (KPI)Management Consultants

The Three Pillars of Globalization: A Framework for Success

October 15, 2024by Dr Dawkins Brown

In today’s interconnected world, globalization offers businesses unparalleled opportunities to grow and expand. However, the complexities of managing operations across diverse markets and navigating varying regulatory environments can pose significant challenges. Companies that successfully master globalization balance the need for local relevance with global efficiency and innovation. This balance can be achieved by applying...

Business Coaching compliance audit Consulting Firm Corporate Strategy Customer Service Digital Transformation Digitalization Financial Strategy Information Technology firm key performance indicators (KPI)Management Consultants Management Consultants in Jamaica

Vested Outsourcing: Transforming Traditional Outsourcing into Strategic Partnerships

September 5, 2024by Dr Dawkins Brown

In today’s dynamic and interconnected global economy, organizations are continually striving to optimize efficiency and align their operations with strategic goals. Traditional outsourcing models, however, often prove inadequate in fostering the sustainable partnerships needed to achieve mutual success. This realization has prompted a shift away from transaction-based agreements toward a more collaborative and outcome-focused model:...

Accountants and accounting firm Artificial Intelligence (AI)Business Coaching Corporate Strategy Customer Service Digital Transformation Digitalization Financial Strategy

Embracing the Future: The Shift to Servitization in Manufacturing

May 2, 2024by Dr Dawkins Brown

In an era marked by rapid technological advancements and evolving market demands, traditional manufacturing businesses are undergoing a transformative shift. This shift moves beyond the conventional product sale model to a more holistic approach known as servitization. Dawgen Global, spearheaded by the visionary Dr. Dawkins Brown, recognizes this pivotal change and is at the forefront...

Business Coaching Consulting Services Corporate Strategy Customer Service Digital Transformation Digitalization Enterprise Resource Planning (ERP)key performance indicators (KPI)Management Consultants Marketing Services

Navigating the Nuances: Strategic Differences Between Service and Product-Oriented Businesses

April 1, 2024by Dr Dawkins Brown

In the dynamic realm of business, understanding the distinctions between service-oriented and product-oriented companies is crucial for effective strategic management. Service businesses, where the primary commodity is intangible and experience-based, present unique challenges and opportunities compared to their product-based counterparts. Dawgen Global, a pioneer in strategic business consulting, delves into the intricacies of these differences,...

accountants and auditors Accounting Software Artificial Intelligence (AI)Business Development cbyer security protection Corporate Strategy Customer Service Digital Transformation Digitalization Enterprise Resource Planning (ERP)Information Technology firm Information Technology Services Management Consultants Marketing Services

Embracing Digital Transformation – The Dichotomy of Leaders and Laggards in the Banking Industry

March 23, 2024by Dr Dawkins Brown

The banking sector, an industry where traditional practices have long been the norm, now stands at the crossroads of digital transformation. This evolution is markedly bifurcating banks into two distinct categories – leaders and laggards. Leaders in digital adoption not only stay ahead of the curve but create substantial value by implementing strategies that are...

Accountants and Auditors in Kingston Jamaica Consulting Firm Corporate Strategy Customer Service Enterprise Resource Planning (ERP)Financial Analysis Financial Strategy Human Resources

Encouraging a KPI-Driven Culture: A Comprehensive Approach

February 23, 2024by Dr Dawkins Brown

In today’s competitive business landscape, Key Performance Indicators (KPIs) serve as essential tools for organizations aiming to monitor and enhance their performance continuously. KPIs not only provide a quantitative measure of success across various aspects of the business but also play a pivotal role in fostering a culture of accountability, productivity, and continuous improvement. However,...

Accountants and Auditors in Kingston Jamaica Advisory Services Consulting Firm Consulting Services Corporate Strategy Customer Service

Environmental, Social, and Governance Programs: Unlocking Value in Four Dynamic Ways

February 18, 2024by Dr Dawkins Brown

In today’s business landscape, Environmental, Social, and Governance (ESG) programs are no longer optional extras but essential components of a company’s strategic framework. The push towards sustainability comes from various quarters – governments, competitors, employees, and society at large, driving companies to take a proactive stance in addressing critical issues like climate change, human rights,...

Accountants and Auditors in Kingston Jamaica Accounting Software Artificial Intelligence (AI)Customer Service Cybersecurity Services Digital Transformation Information Technology firm Information Technology Services Management Consultants Softwares

GDPR Compliance for Caribbean Businesses: Navigating Penetration Testing and Data Protection

February 4, 2024by Dr Dawkins Brown

In an era where digital information flows across borders with ease, the General Data Protection Regulation (GDPR) stands as a beacon of data protection standards, influencing global practices far beyond the European Union. For Caribbean enterprises, aligning with GDPR is not just about legal compliance; it’s a commitment to robust data protection and cybersecurity standards....

Older Posts

How Amazon’s Business Model Can Inspire SMEs to Scale and Innovate

Dawgen Global Financial Module for Salon Success

The Three Pillars of Globalization: A Framework for Success

Vested Outsourcing: Transforming Traditional Outsourcing into Strategic Partnerships

Embracing the Future: The Shift to Servitization in Manufacturing

Navigating the Nuances: Strategic Differences Between Service and Product-Oriented Businesses

Embracing Digital Transformation – The Dichotomy of Leaders and Laggards in the Banking Industry

Encouraging a KPI-Driven Culture: A Comprehensive Approach

April 13, 2025Legal Excellence at Scale: How Dawgen Global Delivers LPO That Meets Global Compliance Standards

April 13, 2025Bridging Gaps with Focused Audit Services: When You Don’t Need a Full Audit

April 13, 2025Elasticity and the Exit Strategy: Why Some Goods Vanish Under Tariff Pressure

April 13, 2025Tariff Tensions and Demand Dynamics: How Elasticity Shapes the Fallout

April 13, 2025Overcoming ERP Migration Hurdles: Your Roadmap to a Smooth Transition

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Where to find us?

Dawgen Social links