Mon - Sat8.00 - 18.00 Sunday CLOSED
Offices47 Trinidad Terrace New Kingston, Jamaica.
[email protected]
1876 9265210
 
HomeCategory

Customer Service

Training Staff to Master Emotional Management for Exceptional Customer Service
Business DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceDigital TransformationDigitalizationEnterprise Resource Planning (ERP)Management ConsultantsMarketing ServicesRisk Advisory ServicesSME Services

Training Staff to Master Emotional Management for Exceptional Customer Service

January 20, 2024by Dr Dawkins Brown

In the competitive landscape of today’s business world, delivering exceptional customer service is not just an advantage but a necessity. Dr. Dawkins Brown, the executive chairman of Dawgen Global, astutely observes, “In a world where products and services are increasingly similar, the real battleground lies in customer experiences and emotions.” This statement underscores the importance...

Continue reading
Entrepreneurial Opportunities in the Caribbean: 2024 Outlook
Advisory ServicesAudit and Assurance ServicesBusiness CoachingBusiness DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceDigital TransformationDigitalizationEnterprise Resource Planning (ERP)

Entrepreneurial Opportunities in the Caribbean: 2024 Outlook

January 6, 2024by Dr Dawkins Brown

Dawgen Global, a leader in integrated, multidisciplinary professional services, stands at the forefront of nurturing business excellence in the Caribbean. As we step into 2024, the Caribbean business landscape presents a plethora of opportunities. This article explores the dynamics of identifying new entrepreneurial opportunities and revitalizing existing businesses in the Caribbean, leveraging economic data and...

Continue reading
Understanding and Leveraging the Power of Price Perception: A Guide for Businesses
Accounting SoftwareAdvisory ServicesArtificial Intelligence (AI)Business CoachingBusiness DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceEnterprise Resource Planning (ERP)Financial AnalysisFinancial StrategyGlobal economyManagement ConsultantsMarketing Services

Understanding and Leveraging the Power of Price Perception: A Guide for Businesses

January 6, 2024by Dr Dawkins Brown

In today’s highly competitive consumer market, where retailers like ALDI, Amazon, and Walmart are engaging in fierce price wars, understanding and leveraging price perception has become crucial for businesses. Price perception is not just about the numerical value of a product but how customers perceive this value in relation to the product’s features and benefits....

Continue reading
Customer Connection: Cultivating Loyalty with CRM ERP Features
Consulting ServicesCorporate StrategyCustomer ServiceDigital TransformationDigitalizationEnterprise Resource Planning (ERP)Financial StrategyGlobal economyMarketing ServicesRisk Advisory ServicesStrategic PlanningstrategySupply Chain Strategies

Customer Connection: Cultivating Loyalty with CRM ERP Features

December 26, 2023by Dr Dawkins Brown

In the modern marketplace, where competition is intense and customer expectations are ever-evolving, Small and Medium-sized Enterprises (SMEs) need to prioritize building strong, lasting relationships with their customers. The integration of Customer Relationship Management (CRM) modules in Enterprise Resource Planning (ERP) systems presents a powerful tool for SMEs to deepen customer engagement, enhance loyalty, and...

Continue reading
Understanding the Value Disciplines Model: A Pathway to Market Leadership
Advisory ServicesBusiness CoachingBusiness DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceEnterprise Resource Planning (ERP)Financial StrategyGlobal economyManagement ConsultantsMarketing ServicesRisk Advisory ServicesSME Services

Understanding the Value Disciplines Model: A Pathway to Market Leadership

December 21, 2023by Dr Dawkins Brown

In the dynamic landscape of modern business, organizations constantly seek strategies to achieve and maintain market leadership. This ambition often hinges on the ability to make tough strategic choices, a concept vividly captured in the Value Disciplines Model by Treacy and Wiersema. This model, aligning closely with Michael Porter’s Generic Strategies, suggests that excellence in...

Continue reading
Adapting Your Data Presentation to Different Personalities: The Power of the Personality Map
Advisory ServicesArtificial Intelligence (AI)ConsultationConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceHR ConsultingHR DigitalHuman ResourcesInformation Technology ServicesManagement ConsultantsMarketing ServicesRisk Advisory ServicesSupply Chain Strategies

Adapting Your Data Presentation to Different Personalities: The Power of the Personality Map

December 21, 2023by Dr Dawkins Brown

In the realm of data analysis and presentation, understanding your audience is as crucial as the data itself. The way we present our findings can significantly influence how our audience perceives and acts upon them. This is where the concept of the Personality Map becomes invaluable. Dr. Dawkins Brown, the executive chairman of Dawgen Global,...

Continue reading
Leadership Presence: Mastering the Art of Influence and Authenticity
Artificial Intelligence (AI)Business CoachingBusiness DevelopmentConsultationConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceDigital TransformationDigitalizationGlobal economyHR ConsultingHR DigitalHuman ResourcesInformation Technology firmInformation Technology ServicesRisk Advisory ServicesStrategic Planningstrategy

Leadership Presence: Mastering the Art of Influence and Authenticity

December 16, 2023by Dr Dawkins Brown

In the dynamic world of leadership, the concept of ‘Leadership Presence’ has emerged as a critical skill for both established and aspiring leaders. It’s more than just a buzzword; it’s the art of influencing others and inspiring action through authentic self-expression. This presence isn’t confined to grand stages or boardrooms but manifests in every interaction...

Continue reading
The Pivotal Role of the Chief Transformation Officer in Modern Business
Advisory ServicesArtificial Intelligence (AI)Audit and Assurance ServicesBusiness CoachingBusiness DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceDigital TransformationDigitalizationEnterprise Resource Planning (ERP)Global economyHR ConsultingHR DigitalInformation Technology firmRisk Advisory ServicesStrategic Planning

The Pivotal Role of the Chief Transformation Officer in Modern Business

December 14, 2023by Dr Dawkins Brown

In the dynamic and ever-evolving world of modern business, the imperative to stay competitive and relevant is not just a choice; it’s a necessity. As companies navigate through the rapid pace of technological advancements, market disruptions, and shifting consumer preferences, the need for adaptability and transformation becomes paramount. In this context, the role of the...

Continue reading
Navigating the New Frontier: A 4-Phase Approach to Revolutionizing Mobile Customer Experience
Advisory ServicesArtificial Intelligence (AI)Business CoachingConsulting ServicesCorporate StrategyCustomer ServiceCybersecurity ServicesDigital TransformationDigitalization

Navigating the New Frontier: A 4-Phase Approach to Revolutionizing Mobile Customer Experience

December 10, 2023by Dr Dawkins Brown

In an era where mobile technology is rapidly evolving and customer behaviors are dynamically shifting towards a multi-channel experience, businesses face the crucial task of redefining their customer engagement strategies. Mobile platforms, ranging from smartphones to smartwatches, have become central to creating a seamless and engaging customer journey. Altimeter’s framework offers a comprehensive approach to...

Continue reading
Cultivating Success: How Dawgen Global Harnesses the Law of Attraction in Business Coaching
Business CoachingBusiness DevelopmentConsulting FirmConsulting ServicesCorporate StrategyCustomer ServiceGlobal economyHR ConsultingHR DigitalStrategic Planningstrategy

Cultivating Success: How Dawgen Global Harnesses the Law of Attraction in Business Coaching

December 7, 2023by Dr Dawkins Brown

The Law of Attraction, a concept often linked with Buddhist teachings and the notion of Karma, transcends religious boundaries and emerges as a powerful mindset tool. This philosophy posits that our thoughts and emotions can shape our reality. Dr. Dawkins Brown, the Executive Chairman of Dawgen Global, eloquently states, “The Law of Attraction isn’t just...

Continue reading

Newer Posts

Older Posts

https://dawgen.global/wp-content/uploads/2023/07/Foo-WLogo.png

Dawgen Global is an integrated multidisciplinary professional service firm in the Caribbean Region. We are integrated as one Regional firm and provide several professional services including: audit,accounting ,tax,IT,Risk, HR,Performance, M&A,corporate recovery and other advisory services

Where to find us?
https://dawgen.global/wp-content/uploads/2019/04/img-footer-map.png
Dawgen Social links
Taking seamless key performance indicators offline to maximise the long tail.
https://dawgen.global/wp-content/uploads/2023/07/Foo-WLogo.png

Dawgen Global is an integrated multidisciplinary professional service firm in the Caribbean Region. We are integrated as one Regional firm and provide several professional services including: audit,accounting ,tax,IT,Risk, HR,Performance, M&A,corporate recovery and other advisory services

Where to find us?
https://dawgen.global/wp-content/uploads/2019/04/img-footer-map.png
Dawgen Social links
Taking seamless key performance indicators offline to maximise the long tail.

© 2023 Copyright Dawgen Global. All rights reserved.

© 2024 Copyright Dawgen Global. All rights reserved.