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ISO 20000-1: Enhancing IT Service Management – A Deep Dive into ISO 20000-1 Standards
September 3, 2024by Dr Dawkins Brown
In an increasingly digital world, the efficiency and reliability of IT services are critical to the success of any organization. ISO 20000-1, the international standard for IT Service Management (ITSM), provides a comprehensive framework for managing IT services to meet the needs of both customers and the organization itself. This article explores the key principles...
