The Performance Scorecard is a unique framework that acts as an invaluable tool for senior management to cut through the clutter of reviewing multiple (and at times irrelevant) department Key Performance Indicators (KPIs) and provides a single view dashboard to aid performance tracking & strategy execution.
It provides a consolidated template for laying out the organization strategy and an inter-department comparable scoring system that can tracked over time to show the performance trend.
In addition, it facilitates cross-functional collaboration by identifying inter-dependencies and highlighting areas that need coordinated inter-department actions to achieve necessary goals. By prioritizing the most important organizational goals, it alleviates department silo mentality and narrow focus on departmental KPIs
Dawgen Global Team of Consultants will take you step by step through the entire strategy development and execution process, including the role of the Performance Scorecard. Learn to put into the practice the key steps in the strategy development and execution process-
1. Developing the organization Vision: Know the key elements that define a successful organization vision.
2. Formulating Mission, Objectives and Programs/ Initiatives: Learn how each of these flows sequentially to translate the broad organization vision into key actions at the ground level
3. Strategy Mapping: Learn from a practitioner about one of the most popular strategic management tools in use today- the Balanced Scorecard (BSC), including-
a. Four perspectives of the Balanced Scorecard (Financial, Customer, Internal Business Process, Learning & Development)
b. How to use strategy maps to capture the cause and effect relationships that eventually drive financial returns
c. Sample lists of metrics including leading and lagging indicators for each BSC perspective
d. How to cascade scorecards to align the entire organization towards key goals
4. Performance Tracking: Learn how to use the Performance Scorecard to see exactly how the organization is performing on each key metric and at an aggregate level with the consolidated score. Individual department performance is also represented by an inter-department comparable score.
5. Feedback and Review: Track the performance trend over multiple periods, identify critical variances and take corrective action to address issues in strategy execution.
