Embracing Human-Centered Design: Transforming Businesses into Customer-Centric Digital Enterprises
In the ever-evolving business landscape, organizations are increasingly recognizing the importance of Human-Centered Design (HCD) as a strategic imperative. HCD is a management framework that emphasizes the human perspective in every step of the problem-solving process, ensuring that the products, services, and systems are crafted with the end-user’s needs and experiences at the forefront. This...