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Optimizing IT Service Management: A Deep Dive into ISO 20000-1 Standards
April 9, 2024by Dr Dawkins Brown
In the dynamic world of information technology, delivering consistent, reliable, and high-quality IT services is not just an advantage; it’s a necessity. As organizations increasingly depend on technology for daily operations, the need for a standardized approach to IT service management (ITSM) becomes paramount. This is where ISO 20000-1, a globally recognized IT service management...
