The Knowledge Exodus: Why Employee Departures Are Costlier Than You Think
When an employee resigns, most companies immediately focus on visible costs: recruitment expenses, onboarding new hires, and temporary productivity dips.But beneath the surface lies a far more damaging, often unquantified cost—the loss of critical knowledge that fuels innovation, decision-making, customer relationships, and operational excellence. This phenomenon, often referred to as the “knowledge exodus,” is one...