Robotic Process Automation (RPA) is a rapidly growing technology that is transforming business processes across various industries. RPA enables the automation of repetitive and rule-based tasks, freeing up human resources to focus on more complex and strategic tasks. However, RPA deployment requires careful planning and execution to ensure successful implementation. The six-phase approach to RPA deployment provides a comprehensive guide to organizations looking to implement RPA.
Dr. Dawkins Brown, the executive chairman of Dawgen Global, emphasizes the importance of understanding the organization’s needs and goals before embarking on an RPA deployment journey. He states, “RPA is not a silver bullet solution. It requires careful planning and implementation to realize its full potential. Organizations need to focus on the right processes, have a clear understanding of their goals, and choose the right RPA solution for their needs.”
The six-phase approach to RPA deployment includes:
- Define RPA Perimeter: This phase involves identifying the processes that can be automated through RPA. Organizations should prioritize processes that are rule-based, repetitive, and high volume. For example, invoice processing, data entry, and customer onboarding are processes that can benefit from RPA.
- Optimize Existing Processes: Before implementing RPA, organizations need to optimize their existing processes to ensure they are streamlined and efficient. This phase involves identifying process inefficiencies and making improvements to ensure that RPA implementation is successful. For example, an organization may identify that its customer onboarding process is lengthy and complicated. By optimizing the process, they can ensure that the RPA implementation will be more efficient.
- Choose the Appropriate RPA Solution: There are several RPA solutions available in the market, and organizations need to choose the one that best fits their needs. Factors to consider include cost, ease of implementation, scalability, and compatibility with existing systems. For example, an organization that uses SAP may choose an RPA solution that is compatible with SAP.
- Define the Required Span of Control: This phase involves determining the level of human involvement in the RPA deployment. Organizations need to decide on the appropriate level of human oversight and intervention required to ensure the RPA implementation is successful. For example, an organization may choose to have a human supervisor oversee the RPA implementation to ensure that it is running smoothly.
- Study Impacts on the Target Operating Model (TOM): RPA implementation can have a significant impact on an organization’s operating model. This phase involves studying the impact of RPA on the organization’s people, processes, and technology. For example, RPA implementation may require changes to job roles, training programs, and IT infrastructure.
- Build a Deployment Plan: The final phase involves building a deployment plan that outlines the steps required to implement RPA successfully. The plan should include timelines, milestones, and contingency plans to ensure that the implementation is on track. For example, an organization may choose to implement RPA in phases to ensure that the deployment is successful.
Limitations
Limitations that can affect RPA implementation include the complexity of processes, lack of IT infrastructure, and resistance to change from employees. To ensure successful RPA implementation, organizations need to address these limitations and ensure that they have a clear understanding of their needs and goals.
In conclusion, RPA deployment can provide significant benefits to organizations by automating repetitive and rule-based tasks. The six-phase approach to RPA deployment provides a comprehensive guide to organizations looking to implement RPA successfully. By following this approach, organizations can ensure that their RPA implementation is streamlined, efficient, and successful.
About Dawgen Global
Dawgen Global is an international professional services firm that specializes in providing comprehensive business solutions across various industries. With a focus on accounting, taxation, auditing, business advisory, and management consulting, Dawgen Global caters to clients of all sizes, from small businesses to large multinational corporations.
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